Frequently Asked Questions
This is a summary of some of the most popular questions we get from our customers about Walker Tape.
Can I order products from your website?
Which tape is best for lace fronts?
Any of our tapes will work on a lace front unit. However, we recommend using a tape with a dull finish to make sure it doesn’t shine through the unit. Our favorites are Lace Front Support and Ultra Hold Tape.
Do you have an MSDS sheet for your tapes?
Adhesive tapes do not have an MSDS sheet as the hazardous chemicals are evaporated and gone when the tape is created. We have a data sheet available on our tapes upon request stating the basic makeup of the tape and the specific thickness. We also have a letter available stating the exact reasons a tape does not require an MSDS sheet.
Why can’t I get a total with shipping when I place my order?
Because shipping costs are calculated by weight, we won’t have that information until your order is packed and weighed. Once your order is ready, we can contact you with your total.
Can I get tracking information by e-mail?
Yes. Any customer that requests tracking information will have it e-mailed to them.
There are so many sizes and shapes of tape, what is the best way to order?
Tapes come in different sizes and shapes, so remember to be specific when ordering. When ordering contours, choose a shape (Example: A, B, C, etc.) and also a type of tape (Example: Sensi-Tak, 1522 Clear, Lace Front Support, etc.). When ordering rolls, choose a width (1/2”, 3/4”, 1”, etc.) length (3 yds,12 yds, 36 yds) and type. For example:
“I would like to order two dozen German Brown double B’s and five 3/4” x 12 yard rolls of Sensi-Tak”
When will my order ship out?
Our shipping times vary based on the size of the order as well as the time of day the order is placed. Orders under $1000 will generally ship in one business day. Custom orders and orders over $1000 can take up to five business days to ship. (If you want expedited shipping on your order, the order must be received before 12 pm MST.)
What is the shelf-life on your products?
We guarantee our products will last up to 6 months for our adhesives and 12 months for our tapes. Please contact your customer service representative with any issues.