Frequently Asked Questions
ACCEPTED PAYMENT METHODS FAQ
What do I need to know about making a payment?
Can I apply for an account with payment terms?
Do you accept prepayments?
What are the accepted methods of payment?
How do I make a return for a refund?
ONLINE STORE FAQ
How do I sign in to your online store?
How can I reset my password?
Why can't I see product prices?
PRODUCT FAQ
What's the shelf life of your products?
How do I know what's safe for my client's skin?
What products are discontinued in 2023?
SHIPPING FAQ
When will my order ship?
How does international shipping work?
Can I get tracking information by e-mail?
How does the shipment of flammable products work?
WHOLESALE & ORDERING FAQ
Does Walker Tape® offer any type of certificate or certification program?
Do you have SDS (MSDS) sheets for your products?
How can resellers get photos of Walker Tape® products?
Additional Wholesale Information